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PRIVACY POLICY

Last updated: [01/01/2026]

MoneyBanx (“MoneyBanx”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in line with the UK GDPR and the Data Protection Act 2018.

This Privacy Policy explains how MoneyBanx collects, uses, stores, and protects personal data when customers use MoneyBanx.com, MoneyBanx.co.uk, or purchase from MoneyBanx.

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1. DATA WE COLLECT

We may collect the following personal data:

  • Name

  • Email address

  • Shipping address

  • Billing address

  • Phone number

  • Payment details, processed securely via third-party payment providers

  • Order history

  • Customer messages or enquiries

  • Website usage data, including cookies and analytics

  • Device, browser, and IP information where collected through website tools

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2. HOW WE USE YOUR DATA

Your data is used to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and delivery updates

  • Respond to inquiries

  • Improve website performance

  • Prevent fraud

  • Maintain order records

  • Meet legal, tax, and accounting obligations

  • Improve customer experience

We do not sell your personal data.

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3. PAYMENT PROCESSING

Payments are handled by secure third-party payment providers.

MoneyBanx does not store full card details.

Payment information may be processed by the payment provider used at checkout, and their own privacy and security policies may also apply.

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4. DATA SHARING

We only share personal data where necessary.

This may include sharing data with:

  • Payment processors

  • Shipping and courier providers

  • Website and hosting services

  • Email or customer support tools

  • Analytics services

  • Legal, tax, or accounting services where required

We only share the information needed for the relevant service.

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5. DATA RETENTION

We retain personal data only for as long as necessary.

This may include retaining data for:

  • Legal obligations

  • Tax and accounting records

  • Order history

  • Customer support records

  • Fraud prevention

  • Website security

When personal data is no longer required, it will be deleted or anonymised where appropriate.

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6. YOUR RIGHTS

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing

  • Request restriction of processing

  • Request a copy of your data

  • Withdraw consent where consent is the legal basis for processing

To exercise your rights, contact MoneyBanx using the contact details provided on the website.

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7. COOKIES

MoneyBanx.com and MoneyBanx.co.uk may use cookies and similar technologies to:

  • Improve website functionality

  • Track website usage

  • Support analytics

  • Improve performance

  • Remember user preferences

  • Support checkout and security features

You can disable cookies in your browser settings.

Some parts of the website may not work properly if cookies are disabled.

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8. CONTACT

For questions about this Privacy Policy or how your personal data is handled, please contact MoneyBanx using the contact details provided on the website.

Website: MoneyBanx.com / MoneyBanx.co.uk
Email: Banx@MoneyBanx.com

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